Devices and hardware
Computers, laptops, printers and peripherals: diagnosis, configuration and repair, down to microsoldering. Often there's no need to trash the device.
What IT support includes
Everything an IT department would do, without having to hire one.
Email and work accounts
Google Workspace or Microsoft 365 without headaches: mail that actually arrives, accounts for your team, calendars and permissions.
Networks and WiFi
Routers, switches, access points and cabling. A stable network that holds up your point of sale and cameras during your busiest hours.
Software and users
Licenses, updates, antivirus and cleaning up slow machines. Adding and removing users when someone joins or leaves.
Preventive maintenance
Backups, updates and device health checked before they fail. Preventing always costs less than stopping the business.
One person responsible
I know your whole setup, reply fast and fix the root cause of the problem, not just the symptom.
Something broken right now? Most issues I solve the same day.
Message me nowHow I work
You message me on WhatsApp; many problems I solve remotely in minutes, and when hands are needed I come on-site in the metro area. Per incident, or on a monthly plan from $750/mo with no lock-in: priority support, preventive maintenance and work hours included.
Who it's for
Small and mid-sized businesses in Puerto Rico with no IT staff of their own: shops, offices, restaurants, clinics. If you're the one fixing the computers, this frees you up. I also work remotely with clients in the United States.
Frequently asked questions
How fast do you respond?
Same day. Most issues get solved remotely on the spot; if a visit is needed, I coordinate it as soon as possible.
Is there a lock-in?
No. From $750/mo, cancel whenever you want. You can also hire me per one-off incident.
Do you work with what I already have?
Yes. I audit your devices, network and accounts, and build on what you already have.
